A Multi-Faceted Company: Diverse Expertise, Unlimited Possibilities

Glen Homes Seeks Customer Service Representative for Dynamic Team!

Customer Service Representative

Glen Homes

$18.00-$20.00 per hour

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Glen Homes, a renowned construction company with a legacy of over 5 years, is actively seeking a dedicated Customer Service Representative to join our team. If you have excellent communication skills, a customer-centric approach, and a desire to contribute to the success of a dynamic organization, we invite you to apply.

  • Serve as the primary point of contact for customer inquiries, providing information and assistance in a professional and courteous manner.
  • Address customer concerns, troubleshoot problems, and coordinate solutions to ensure customer satisfaction.
  • Manage customer orders, including tracking, fulfillment, and delivery coordination.
  • Keep customers informed about the status of their projects, addressing any changes or updates promptly.
  • Maintain accurate and organized customer records, ensuring details are up-to-date.
  • Work closely with other departments to ensure a seamless customer experience.
  • Gather customer feedback to identify areas for improvement and contribute to ongoing enhancements in service delivery.
  • Proven experience in a customer service role, preferably in the construction or related industry.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive approach to customer satisfaction.
  • Attention to detail and organizational skills.
  • Proficiency in relevant software and systems.
  • Positive attitude and a commitment to delivering outstanding service.

If you are ready to be part of a team dedicated to transforming dreams into reality for our customers, please submit your resume and a cover letter detailing your relevant experience to info@glenhomes.ca

Join Glen Homes and be a key player in our commitment to excellence. We look forward to reviewing your application!

Apply Now

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